Neurology Services

Prescription Policy

We feel that questions, concerns, and prescription issues need to be addressed in an office setting, therefore we do request a follow up visit to handle such matters.   Prescriptions are written with enough refills to last until a follow up visit is necessary.  Thus, routine telephone requests will be deferred until a follow up visit is scheduled.  You will receive a patient plan on your visit to remind you when you should schedule your follow up visit.

Medical Reports

Our standard practice is to send a copy of your initial consultation and subsequent visits to your referring physician/primary care provider.  The patient may obtain a copy of their medical records for their personal use.  The first copy of medical records are complementary to the patient.  Third party requests for records and additional requests for medical records are charged the current rate for records copying , handling and postage.

The practice will complete additional forms and reports that the patient requests.  Examples are; FMLA forms, DMV forms, medical-legal summaries, status reports.  The current fee schedule applies to this value added service.  We do not perform disability determinations or disability ratings.

Philosophy

It is our philosophy that the patient should take an active role in their own medical management and treatment.  We encourage patient involvement in the medical decision-making process and invite questions and opinions regarding treatment options.

We recognize quality care and patient satisfaction to be our highest priority.

Appointments

Appointments for all offices may be made by calling the central scheduling office during office hours which are 9:00 AM to 12:00 PM and 2:00 to 4:30 PM Monday through Thursday.  The central scheduling office is closed Fridays.

Patients are seen on a referral basis from either their Primary Physican/Provider or their specialist.  We request the referring provider complete our simple request for consultation form stating the purpose of the consultation.  Additionally, it is most helpful to have pertinent medical records, MRI /CT films and laboratory studies that pertain to the need for neurologic consultation.  If prior authorizations or written referrals are required by your health plan, this must be received in our office prior to scheduling a visit.  It is requested that a copy of the actual MRI/CT film accompany the patient on their visit as this is far superior to a written report.

If you need to cancel your appointment, please do so at least 24 hours in advance so that we can redirect our resources to other patients.  A no show fee will apply for missed appointments without notification.

We request that new patients arrive 30min prior to their appointment time in order to complete the necessary paperwork and patient medical information forms.  We typically see patients on time.  Having your medical forms completed prior to the appointment time helps us run on time.

Fees

We will submit insurance claims for plans in which we participate.  Many insurance plans require prior approval and /or written referral to see a Neurologist.  It is a patients responsibility to determine the necessary approvals have been authorized prior to the visit.  Co-pays are due at the time of service.  We accept Medicare assignment and will submit to all indemnity plans.  For patients that have health plans we are not contracted with, we will collect the fee for the visit and will submit the charge to their health plan.  Any funds that are recieved by a plan we are not contracted will well be returned to the patient.

Fees are based upon the complexity of the Neurologic and medical issue.  Fees are adjusted to remain competitive with similarly well-trained specialists in the geographic locale.

In case of Emergency!

Call your primary care physician or call 911or go to the hospital emergency department closest to you.

We defer to the judgment of the emergency department or primary care physician in any emergency situation.  We are available by phone to the physician attending the patient in an emergency situation.

Participating Provider for:


AHCCCS
Health Choice
Phoenix Health Plan
Community Connnection
Beech Street
Blue Cross/Blue Shield
CCN
Cigna excludes Cigna Medicare
First Health
FPN (Fortified Provider Network)
Great West
Health Net
Lifewise of Arizona
Medicare
PHA (Physicians Health of Arizona)
Pacificare
Tricare
United Healthcare
Workers Comp-Written Auth from case worker req.

 






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